Order Processing and Pick-Up
-Most in-stock products are processed within 3-5 business days.
-Orders placed on Saturdays, Sundays, or holidays will be processed on the next business day.
-After processing, the package will be picked up and shipped by a trusted carrier. Once your order ships, you will receive an automated email with your tracking details.
Shipping Time:
Estimated delivery times can range from 3 to 7 days in the United States, or potentially longer (up to 10 days) for remote areas.
Subscribe to enjoy free shipping ($19 value) and get an extra discount.
| Destination | Delivery Time | Shipping Cost |
| USA |
3~5 Business days |
$ 19 |
| CA |
5~7 Business days |
C$ 26 |
| Europe |
5~9 Business days |
€ 19 |
Contact Us for Shipping ETA:
Please don't hesitate to reach out to us for a more accurate shipping ETA.
Order Tracking:
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
Customs and Import Duties:
Customers are responsible for any customs and import duties that may apply. Please check with your local customs office for more information.
Lost or Delayed Shipments:
In the rare event of a lost or significantly delayed shipment, please contact us immediately, and we will work with our courier to resolve the issue.
International Shipping:
We proudly offer international shipping. For any specific inquiries or concerns regarding international orders, feel free to contact us.
Thank you for choosing Runstar for your smart scale needs! If you have any further questions or concerns about our shipping policy, don't hesitate to get in touch with our customer support team. We appreciate your business!
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